Requirements and stake holder engagement for the job search app

The Job Search App required extensive carving out of user needs and understanding the technological as well as logistical pain points of the users of the app. The following methods were put to use to understand this better.

Research Methods : In person interviews, surveys in English and Spanish inquiring about the nature of technology usage, level of app usage, wifi connectivity, cellular plans for users, technology level of the phones. These were essential to understand the kind of technology that would be useful for the users. Meetings with day-laborers, business owners to find out the possibility of getting them to use the technology and the problems with the process were explored.

The job search app also required engaging with the community in the process and getting input from the various stakeholders in the community. Engaging with the business owners was essential to understand how the app will be put to use by them and if whether it would be used at all. A business plan with requirements was created that helped the designers to come up with the plan for the prototype.

Research outcome: The outcome of this process was creation of a Persona which the designers utilized for prototyping and wire framing of the responsive site. The site is staged on meteor and is awaiting an update.

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