The landing page for the page BikeView.org is the first impression that is created and it is what will stay in the users’ mind. It needs to convey the objective which is really tied in with people USING the website. We have a host of people who will use the site- municipality, police officers, researchers, public, planners etc. But our one key user has been the BIKER -all else being the additional beneficiaries.
The objective is to focus around the need that the user wants to satisfy and the action we want users to take. Addressing just one important aspect of the biker is a good way to bring sharper focus to our work. Continue reading “user testing for bike view”
The Bike View website/app came out of data analysis work at Code for Princeton on New Jersey Department of Transportation Crash Data. In order to use the data further, the Princeton Bike and Pedestrian Alliance member came forward with an idea to use Bike Crash data. Experienced bikers in the Princeton area were able to help out. The user stories are structured around the following questions that users were queried around.
- What kind of App do you want? What feature is most important to the bicyclists?
- As a bicyclist, what problem do you want addressed? What is your main concern?
- What process or program can be made better with technology?
- What do you currently use in terms of an app or a website?
Users can be put into two categories from our sample- all weather bicyclists and those who bike only in warm weather. The ones who bike in all weathers know all the rules and bike on pretty much all lanes- even Rt. 206. Those who bike in warm weather do so on the safe routes that they have explored- which is all roads away from Nassau Street. Following are the user feedback: Continue reading “ux research for bike view: new jersey dot crash data”
Expert input and team engagement: Bringing the affordable housing technology leads, coordinators, stakeholders and municipal liaisons to communicate to enable better product design was the goal for this effort.
Research Methods used: Interviews, heuristic review of current affordable housing websites, community discussion, developers’ feedback.
Communication for a team of people with disparate backgrounds is a challenge when you have to code and build something together that serves a third party- here the public at large. It is furthermore a challenge when the task is a volunteer effort for some and is a job for some others on the team. The key stakeholders are the public, the users who need the technology to better their lives. This disparate team sometimes is speaking different languages- which for all purposes they will, since they have become experts in their chosen fields. But in order to innovate successfully, this team needs to talk to each other and communicate well. Continue reading “affordable housing calculator: expert input and community engagement”